Most importantly, Zoom for Healthcare has a signed Business Associate Agreement (BAA) that stipulates securing personal information and medical data using AES-256 encryption standards. How Zoom for Healthcare Ensures HIPAA Compliant Chat: Another feature designed for healthcare situations is that it integrates with Epic, a cloud-based EHR solution used widely by hospitals and clinics. Zoom for Healthcare offers consistent HD video and audio even in slow connections. To meet compliance requirements specifically in healthcare, Zoom created a separate piece of HIPAA compliant video conferencing technology, Zoom for Healthcare. However, the main platform is not HIPAA compliant. ‍Zoom is a widely popular platform for hosting virtual meetings from anywhere in the world. Image Source: Zoom Healthcare live demo (video screenshot) We analyzed some of the top video conferencing solutions for telemedicine, what features they offer, how they ensure their apps are HIPAA compliant, and which platforms they support. 10 Best HIPAA Compliant Video Chat Solutions

These security and privacy rules, with a Minimum Necessary Requirement and signed Business Associate Agreement (BAA), along with data encryption are important because patient data and medical records are highly sensitive such that this information can be used to victimize them through identity theft or even foul play.Īs such, these rules are in place to protect the patient and to guard clinics and health practitioners against civil or even criminal penalties for noncompliance. Why is HIPAA Compliance Important for Telemedicine? To keep medical records and patient information safe, the HIPAA Privacy Rule and Security Rule both apply. HIPAA compliant video conferencing means that any information, including protected health information (PHI), transmitted over video, audio, or text are carefully safeguarded against data breaches using stringent encryption, security, and privacy standards.

What Is HIPAA Compliant Video Conferencing? To provide telehealth services to patients, your video chat app must comply with HIPAA by using strong data protection measures to protect the patient from privacy breaches and your clinic from stiff penalties for not complying with HIPAA. In case you're wondering what HIPAA is, here’s an article that explains everything you need to know about HIPAA Compliance.ĭid you know that any clinic that willfully neglects HIPAA rules are liable to pay $50,000 for each violation, up to a maximum of $1.5 million per year? For most clinics operating on tight margins, this is enough to shutter their doors permanently. More specifically, not all video conferencing apps are HIPAA compliant. Unfortunately, it’s not so simple due to security and privacy regulations. When it comes to telehealth, one might think that all we need to do is fire up Zoom or Skype to talk to doctors or patients on the other end.

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